Privacy Policy

The controller responsible for the processing of personal data described in this Privacy Policy is:

Studio Savannah
Swiss sole proprietorship
Owner: Eileen Savannah Khaled

Butzenstrasse 4
8038 Zürich
Switzerland

Email: hello@studiosavannah.com

In this Privacy Policy, “Studio Savannah”, “we”, “us” and “our” refer to the business identified above.

This Privacy Policy explains how Studio Savannah collects, uses, stores, discloses and otherwise processes personal data when individuals:

• visit our website;
• use our contact form;
• contact us by email, telephone, messaging service or social media;
• request information, a consultation, proposal or quotation;
• subscribe to our newsletter;
• become prospective or existing clients;
• participate in the planning or coordination of a wedding;
• act as wedding guests, family members, vendors, venue representatives or other event participants;
• interact with our advertising or marketing activities; or
• otherwise use our services.

Studio Savannah provides wedding planning, wedding design, wedding coordination, destination wedding planning and related consultancy services in Switzerland and at international destinations worldwide, including Spain and other countries selected by our clients.

We process personal data in accordance with applicable Swiss data protection law, including the Swiss Federal Act on Data Protection and its implementing ordinance.

Where the European Union General Data Protection Regulation applies to a particular processing activity, we also process personal data in accordance with the GDPR.

The GDPR may apply, for example, where Studio Savannah specifically offers services to individuals located in Spain or another country in the European Economic Area.

As our clients and wedding destinations may be located outside Switzerland and the European Economic Area, including in the United States or other countries, we also have regard to the relevant principles of other applicable data protection laws where they apply to a particular individual or processing activity, to the extent reasonably practicable for a business of our size.

The application of a particular law depends on the circumstances of the relevant processing activity.

We may process personal data for the following purposes:

• operating and securing our website;
• responding to enquiries;
• arranging consultations;
• preparing proposals and quotations;
• entering into and performing contracts;
• planning, designing and coordinating weddings;
• communicating with clients, guests, venues and vendors;
• obtaining and comparing quotations;
• coordinating bookings and reservations;
• managing wedding budgets, schedules, timelines and logistics;
• managing guest lists, seating arrangements, menus, accommodation and transport;
• coordinating destination wedding services;
• issuing and administering invoices;
• maintaining business and project records;
• sending newsletters;
• providing information about Studio Savannah and its services;
• marketing our services;
• measuring the effectiveness of marketing campaigns;
• analysing and improving our website and services;
• preventing misuse, fraud and security incidents;
• complying with legal, accounting, tax and regulatory obligations;
• establishing, exercising or defending legal claims; and
• protecting our legitimate business interests.

Studio Savannah does not sell personal data.

Under Swiss data protection law, we process personal data in accordance with the applicable data-processing principles.

Where the GDPR applies, we rely on one or more of the following legal bases.

Our website is hosted by Hosttech GmbH, Country: Switzerland. Privacy information: hosttech.ch/en/privacy-policy.

The hosting provider may process website and technical data on our behalf in order to provide the website, maintain its security and diagnose technical problems.

Server logs are normally retained for up to 30 days, unless longer retention is necessary to investigate a security incident, prevent misuse or comply with a legal obligation.

When an individual contacts us through our website, by email, telephone, messaging service or social media, we process the information provided in order to:

• respond to the enquiry;
• understand the requested services;
• arrange a consultation;
• prepare a proposal;
• communicate about a wedding project; and
• maintain an appropriate record of the correspondence.

Our contact form is processed directly by our website hosting provider, Hosttech GmbH (Switzerland), and delivered to our own email inbox. No separate third-party form service is used at this time.

Where an individual uses WhatsApp, Instagram, Facebook or another messaging or social-media service, the relevant provider also processes personal data under its own terms and privacy policy.

For confidential documents or sensitive personal data, individuals should contact Studio Savannah before sending the information through a consumer messaging service.

We do not currently use a dedicated scheduling tool. Consultations are arranged directly by email or telephone, and initial calls or video meetings take place using standard, widely available services such as Zoom, Google Meet or a telephone call, chosen together with the client.

If a dedicated scheduling or video-conferencing service is introduced in future, this Privacy Policy will be updated with the relevant provider and processing details (potentially processing names, email addresses, appointment information, meeting information, device information, IP addresses, and meeting metadata).

Meetings are not recorded unless all participants are informed in advance and any permission required by law has been obtained.

To provide wedding-planning services, Studio Savannah may disclose relevant personal data to venues and wedding service providers in Switzerland, Spain or another destination country.

Recipients may include:

• wedding venues;
• hotels and accommodation providers;
• caterers;
• photographers;
• videographers;
• florists;
• musicians;
• entertainment providers;
• celebrants;
• stationery providers;
• designers;
• transport providers;
• beauty professionals;
• rental companies;
• security providers;
• medical service providers;
• travel professionals;
• insurers;
• local wedding coordinators;
• subcontractors; and
• other service providers involved in the wedding.

We only disclose information that is reasonably necessary for the relevant service.

Some vendors act as independent controllers and process personal data under their own privacy policies.

Other vendors may process personal data on our instructions.

Sensitive guest information, such as allergies or accessibility requirements, is only disclosed to persons who reasonably require the information to provide the relevant service.

Studio Savannah does not currently operate an email newsletter. If a newsletter is introduced in future, this Privacy Policy will be updated beforehand to name the provider used, describe the information processed, and explain how an individual can subscribe to or unsubscribe from it.

Our website may use cookies, pixels, tags, local storage and similar technologies.

These technologies may be used for:

• essential website functions;
• security;
• storing preferences;
• audience measurement;
• website analytics;
• advertising measurement;
• conversion tracking; and
• personalised or retargeted advertising.

We distinguish between the following categories.

Where consent is required, non-essential analytics and marketing technologies are activated only after consent has been provided.

Visitors may change or withdraw their selection at any time through the cookie settings link in the website footer.

Visitors may also delete or block cookies through their browser settings.

Some website functions may not operate correctly if cookies are disabled.

We use Google Analytics.

Legal provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (part of Google LLC, USA).
Country: Ireland / United States.
Privacy information: policies.google.com/privacy.
Retention period: up to 14 months.

The analytics provider may process:

• IP address;
• browser and device information;
• pages visited;
• approximate location;
• referral source;
• time spent on the website;
• website interactions; and
• cookie or device identifiers.

We use analytics information to understand website performance and improve our website and services.

Where required, analytics technologies are activated only after consent has been provided.

Studio Savannah does not currently run paid advertising and does not use conversion-tracking, retargeting or audience-building technologies such as Meta Pixel, Google Ads or Pinterest Tag.

If this changes in future, this Privacy Policy will be updated beforehand to name the specific tool, its provider, the information it processes and, where legally required, it will only be activated after consent has been provided.

Studio Savannah may operate profiles on platforms such as:

• Instagram;
• Pinterest;
• Facebook;
• TikTok;
• LinkedIn; and
• other social-media platforms.

When an individual visits or interacts with one of our profiles, the platform provider processes personal data under its own privacy policy.

The provider may use the information for analytics, advertising, profiling or personalisation.

Our current profiles are:

• Instagram: instagram.com/studio_savannah
• Pinterest: pin.it/317FBIPnn

Embedded social-media content on our website may allow a platform to collect information about a website visit.

Where required, embedded content is loaded only after the visitor has provided consent or actively selected the content.

Studio Savannah does not publish identifiable wedding photographs, videos, names, testimonials or private event details for promotional purposes unless an appropriate legal basis exists.

Where consent is required, Studio Savannah will request permission before publication.

Permission may specify:

• which photographs or materials may be used;
• which individuals may be identifiable;
• whether names may be published;
• which platforms may be used;
• whether the content may be used in newsletters;
• whether the content may be used in paid advertising;
• how long the permission applies; and
• whether vendors may also use the material.

Studio Savannah also requires the appropriate usage rights from the photographer, videographer or other rights holder.

A client’s permission does not replace the photographer’s copyright licence, and a photographer’s permission does not automatically replace the rights of identifiable individuals.

Where a photographer or another rights holder requires attribution, the relevant credit will be displayed next to the content or in an Image Credits section.

Consent may be withdrawn with effect for future digital use.

Withdrawal does not affect processing that occurred lawfully before the withdrawal and does not necessarily require the recall of printed materials already produced.

We may disclose personal data to the following categories of recipients where necessary:

• website hosting and IT providers;
• cloud-storage providers;
• email and communication providers;
• customer and project-management platforms;
• appointment-scheduling providers;
• video-conferencing providers;
• newsletter providers;
• analytics and advertising providers;
• wedding venues;
• hotels;
• wedding vendors;
• local coordinators;
• subcontractors;
• photographers and content creators;
• accountants;
• tax advisers;
• insurers;
• legal advisers;
• banks;
• payment-service providers;
• public authorities;
• courts; and
• a purchaser or successor in connection with a business reorganisation or transfer.

Service providers acting on our behalf are expected to process personal data only for the agreed purposes and to implement appropriate security measures.

Studio Savannah is established in Switzerland and may provide wedding-planning services in Switzerland and selected international destinations.

Depending on the location of a wedding, personal data may be disclosed to or processed by venues, hotels, wedding professionals, transport providers, local coordinators and other service providers in the relevant destination country.

Personal data may also be processed in countries where our website, cloud, communication, newsletter, analytics or other technology providers operate.

Recipients may therefore be located in:

• Switzerland;
• Spain or another country in the European Economic Area;
• the United Kingdom;
• the United States;
• the country in which the relevant wedding takes place; or
• another country in which one of our service providers operates.

Where personal data is transferred to a country that is not recognised as providing an adequate level of data protection, we use appropriate safeguards where required.

These safeguards may include:

• recognised standard contractual clauses;
• contractual protections;
• access restrictions;
• encryption; and
• supplementary technical or organisational measures.

In specific cases, an international transfer may also be permitted because:

• the affected individual has expressly consented;
• the transfer is necessary to perform a contract;
• the transfer is necessary to conclude or perform a contract in the individual’s interest;
• the transfer is necessary to establish, exercise or defend legal claims; or
• another statutory exception applies.

When a client requests services for a wedding in a particular country, the disclosure of relevant information to venues and service providers in that destination may be necessary to prepare, organise and perform the requested services.

Foreign authorities may, under their local laws, be able to request access to personal data processed within their jurisdiction.

Studio Savannah implements appropriate technical and organisational measures designed to protect personal data against:

• unauthorised access;
• accidental or unlawful loss;
• misuse;
• alteration;
• unauthorised disclosure; and
• destruction.

These measures may include:

• encrypted website connections;
• access restrictions;
• strong passwords;
• multi-factor authentication;
• secure document-sharing methods;
• software updates;
• backups;
• confidentiality obligations; and
• careful selection of service providers.

No method of transmitting or storing information is completely secure.

Absolute security therefore cannot be guaranteed.

Studio Savannah retains personal data only for as long as necessary for the relevant purpose, subject to contractual and legal retention obligations.

The following criteria generally apply:

• enquiry data is retained while the enquiry is active and for an appropriate follow-up period;
• unsuccessful proposals may be retained for up to 24 months, in case the enquiry is revisited;
• client and project records are retained during the planning process and after the wedding where necessary for contractual, accounting or legal purposes;
• contracts, invoices and business records are retained for the period required by applicable law;
• guest information is deleted or anonymised when it is no longer required for the wedding, subject to legal or evidentiary requirements;
• newsletter data is retained until the individual unsubscribes or withdraws consent;
• suppression-list information may be retained to prevent further messages;
• server and security logs are retained for the period required for security and technical purposes;
• analytics and advertising data is retained according to the settings of the relevant provider; and
• consent records may be retained for as long as necessary to demonstrate compliance.

Personal data may be retained for longer where legal proceedings are pending or reasonably anticipated.

Subject to applicable law and any statutory limitations, individuals may have the right to:

• request information about whether Studio Savannah processes their personal data;
• obtain access to their personal data;
• request correction of inaccurate or incomplete information;
• request deletion or destruction of personal data;
• object to certain processing;
• request restriction of processing;
• withdraw consent with effect for the future;
• receive certain personal data in a portable format;
• request the transfer of certain data to another controller; and
• request human review of certain automated decisions.

To exercise these rights, contact:

Studio Savannah
Eileen Savannah Khaled
Email: hello@studiosavannah.com

Studio Savannah may request suitable proof of identity before responding.

Where the GDPR applies, an individual may also lodge a complaint with the supervisory authority in the country of habitual residence, place of work or the alleged infringement.

In Switzerland, individuals may contact the Federal Data Protection and Information Commissioner.

Where the relevant processing falls within Spanish jurisdiction, individuals may contact the Spanish Data Protection Agency, Agencia Española de Protección de Datos.

Studio Savannah has assessed its processing activities against Article 27 GDPR. Based on the current scale and nature of our processing, which is that of a small business with occasional client enquiries and without large-scale or systematic monitoring of individuals in the European Union, no EU representative has been appointed at this time.

This assessment will be reviewed as the business, its client base and its marketing activities develop, and this section will be updated with a representative’s details if one is appointed.

Studio Savannah does not generally use solely automated decisions that produce legal effects or similarly significant effects for individuals.

If this changes, Studio Savannah will provide the information required by applicable law.

Studio Savannah’s wedding-planning services are intended for adults.

Studio Savannah may receive limited information relating to children who attend a wedding, including:

• names;
• ages;
• meal requirements;
• seating information;
• accessibility requirements; and
• childcare requirements.

This information should only be provided by a parent, legal guardian or person authorised to provide it and only where it is necessary for the wedding.

Studio Savannah does not knowingly use children’s personal data for direct marketing or advertising profiling.